Fibre Fault Rectification — Auckland Emergency Repair
Fibre line down? Broken splice? Signal dropping? We diagnose and rectify fibre faults across Auckland with same-day call-out. OTDR test, splice, and certification — documented for your records.
A standard fibre fault diagnostic with OTDR testing starts at $280 + GST in central Auckland. Splice repairs from $180 per splice. After-hours emergency call-out from $480. All inclusive of materials, labour, GST, and a written test report.
4 steps from call to certified install
No call centre. No mystery quotes. No surprise sub-contractors.
Free phone triage
Quick call to identify if it's power, ONT, or true fibre. Often a 5-min fix.
On-site OTDR test
We bring the test gear. Locate the fault to within 1 metre.
Splice / repair
Mechanical splice or fusion splice depending on the run. Done on-site.
Test + certify
Post-repair OTDR scan + written certification you can send to your IT team.
Who books this service
Office line dead
Your office fibre dropped on a workday. We're on-site within hours, not next week.
Home gigabit fault
Chorus says ‘not our problem past the ONT’? We'll trace the fault inside your home and repair it.
Multi-tenant building
Shared riser, multiple tenants affected. We work with building managers and produce per-tenant test reports.
After-hours emergency
Saturday 8pm and your trading system is down? Call us. Premium rate, but we come.
Post-renovation fault
Builder damaged your fibre run during a renovation. We re-splice and re-certify.
Backhaul to mast / radio
Microwave radio backhaul fibre fault. Common in industrial estates — we know the gear.
FAQ
How fast can you respond?
What test gear do you use?
Will Chorus / Vodafone cover this for free?
Do you provide a written test report?
Can you splice both single-mode and multi-mode fibre?
What if the fault turns out to be on the Chorus side?
Ready to book your free site inspection?
Free on-site visit. Written quote within 24 hours. Same-day call-out across Auckland. If we can't make the slot you booked, the inspection is free.