Facial recognition CCTV for New Zealand businesses: know when a banned person walks in.
We design and install Hikvision facial recognition systems for pubs, clubs, bottle stores, service stations, retail and offices. The system sends an alert to your staff's screen and phone the moment a face on your watch list is seen, and lets you find a person across all your cameras in seconds.
- Pubs and clubs
- Bottle stores
- Service stations
- Retail and offices
- Alerts for banned or trespassed people
- Finds a person by face across all cameras
- Searches footage by age, glasses, clothing colour
- One system for one site or many
Single site or multi-site
HikCentral Lite
For one venue with fewer than 128 cameras. Runs on one PC, sends face-match alerts to the software and the app, and stores the watch list in the cameras or recorder. Best for a single pub, club, bottle store or shop.
HikCentral Professional
For groups with several sites and a head office. One central watch list, alerts by app, screen and email, staff permissions per site, and a person's path shown on a site map. Adds demographic reports for retail.
The kit, from the door camera to the alert
Hikvision DeepinView
4MP or 8MP face-recognition cameras with the right lens for your doorway or counter. Hikvision range →
DeepinMind recorders
AI recorders that hold the face library and unlock full search by face and clothing.
HikCentral set-up
Watch lists, alert rules, user permissions and the mobile app configured and handed over.
Mounted to recognise faces
Face recognition only works at the right height and angle, so we plan every position before we drill.
Most facial recognition fails at the install, not the camera
- Height and angle. Cameras sit about 2 to 3.5 metres high, looking down at a shallow angle of around 10 degrees, so faces are seen straight on.
- Enough detail. The camera needs at least 40 pixels between a person's eyes. We pick the lens and distance to get that at your doorway.
- Light and flow. Backlit doors and wide entries cause missed matches. We plan for how people actually walk in.
New Zealand's biometric rules apply
- The Biometric Processing Privacy Code. Facial recognition must meet this Code. It applies to new systems from 3 November 2025 and to existing systems from 3 August 2026.
- Assessment and notices. You'll need a written assessment showing the system is necessary and proportionate, and clear signs telling people it's in use.
- Demographic analysis. The Code has specific rules on using biometrics to work out characteristics about people. Check these before using demographic reports or targeted signage.
- We help with the practical side. Signage, camera placement and keeping watch lists limited to people you have grounds to include.
We're installers, not lawyers. Please get your own privacy advice. See the Privacy Commissioner and our CCTV privacy guide.
Facial recognition questions
Can I use my existing cameras?
Not for facial recognition. It needs Hikvision DeepinView cameras. Your existing cameras can stay for general coverage on the same system.
How many faces can it hold?
It depends on the system: up to 100,000 faces on a DeepinMind recorder, and up to 1,000,000 across HikCentral Professional.
Does it work for aged care?
Yes, for wandering alerts at exits. See our aged care security systems.
How much does it cost?
It depends on the number of entrances, cameras and sites. We give a fixed written quote within 24 hours after a site visit.
Get facial recognition designed for your entrances
We'll check your doors, lighting and existing cameras, then send a fixed written quote within 24 hours.
We reply within 1 hour, 24/7.
Call before 12pm for a same-day response.
